CouponStork

Privacy Policy

Effective Date: September 22, 2025

1. Introduction

Welcome to CouponStork ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Our Core Privacy Commitment: We never sell your personal data to anyone. Your phone number and contact information are never shared with local businesses or any third parties.

2. Information We Collect

Personal Information You Provide:

  • Name (first and last name)
  • Mobile phone number
  • Billing address
  • Payment information (processed securely through Stripe)
  • Coupon preferences and interests
  • Message frequency preferences

Information Automatically Collected:

  • Usage data (how you interact with our service)
  • Device information (browser type, operating system)
  • IP address
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information to:

  • Send you exclusive coupon codes and deals via SMS based on your preferences
  • Process your subscription payments
  • Manage your account and provide customer support
  • Show local businesses anonymized data about customer availability in their area
  • Improve our service and develop new features
  • Comply with legal obligations
  • Prevent fraud and enhance security

4. How We Share Your Information

We DO NOT:

  • Sell your personal data to anyone
  • Share your phone number with local businesses
  • Share your contact information with third parties for marketing
  • Provide businesses with any personally identifiable information

We ONLY share information:

  • With Service Providers: We share information with Stripe for payment processing and Twilio for SMS delivery. These providers are bound by strict confidentiality agreements.
  • Anonymized Data with Businesses: Local businesses can see aggregated, anonymous data about potential customers in their area (e.g., "50 users interested in restaurant deals in this zip code").
  • For Legal Requirements: We may disclose information if required by law, court order, or government regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred with appropriate privacy protections.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure payment processing through PCI-compliant providers
  • Regular backups and disaster recovery procedures

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from SMS messages at any time by replying STOP
  • Data Portability: Request your data in a portable format
  • Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, contact us at privacy@couponstork.com

7. SMS Communication

By providing your mobile number, you consent to receive up to 4 SMS messages per month containing exclusive coupon codes and deals. Message and data rates may apply. You can opt-out at any time by replying STOP to any message.

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Authenticate your account
  • Analyze service usage and performance
  • Improve user experience

You can manage cookie preferences through your browser settings.

9. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

10. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed (We do NOT sell personal information)
  • Right to opt-out of the sale of personal information (Not applicable as we don't sell data)
  • Right to non-discrimination for exercising privacy rights

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When your account is closed, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Effective Date" at the top
  • Sending you an SMS notification for significant changes

14. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

CouponStork Privacy Team

Email: privacy@couponstork.com

Phone: 510.629.0111

Address: 1428 Shotwell Street, San Francisco, CA 94110

Your Privacy is Our Priority: We are committed to protecting your personal information and never selling your data. Your trust is essential to us, and we work hard to maintain it through transparent and responsible data practices.